Refund Policy

Flight

Hotel

1. GoYara adheres to the cancellation policy set by each property.
2. To cancel a booking, travelers must access their reservation details under 'My booking' and proceed with the cancellation confirmation.
3. Depending on the property and the timing of the cancellation, a cancellation fee may be applicable.
4. Please note that date changes are not possible for hotel bookings. If travelers wish to change their stay dates, they must cancel the existing booking and make a new reservation with the updated dates.
5. Bookings for black-out dates are non-cancellable and non-refundable.
6. GoYara ensures complete transparency by not charging any additional service fees beyond the hotel's quoted rates.
7. For customers choosing the EMI payment method, the relevant EMI charge will be deducted from the total payable amount.
8. If eligible for a refund, it will be initiated after a successful cancellation. The refund will be processed using the same payment channel used for the original transaction. Depending on the payment channel, the refund may take one to five working days to reflect in the traveler's account.

Tour

1. GoYara adheres to the cancellation policy specified by each tour operator.
2. To request a cancellation or date change, travelers are advised to send an email to tours@GoYara.com. Our dedicated team will promptly respond and work towards resolving the matter.
3. Prior to booking, please review the cancellation policy provided for each tour to understand the terms and conditions.
4. Bookings for black-out dates are non-cancellable and non-refundable.
5. GoYara remains committed to transparency and will not impose any additional service charges beyond the tour operator's quoted fees.
6. Customers choosing the EMI payment method will have the applicable EMI charge deducted from the total payable amount.
7. If eligible for a refund, it will be initiated after a successful cancellation. The refund will be processed using the same payment channel utilized by the traveler. Depending on the payment channel, it may take one to five working days for the refund to be reflected in the account.